Return & Exchange Policy:
Anything you buy from MASTOORAT can be replace/exchange within 10 days, If:
- The size or any other detail is not matching to our given disclaimers.
- Unused Product(s) can be exchanged within 10 days.
- All Labels and Tags should be intact.
- Claim to be settled within one week time period.
- Product will be sent to Head Office for approval and decision.
- Any decree regarding complaints given by the Customer Care Department is just and final and is notamendable to any further modifications.
- In all other cases, customer will bear the cost of sending Item(s) back to us.
- For Exchange of a product the Customer will call our helpline. In response, will be guided for further Actions.
NO “Refund” Policy on Purchased items.