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Return & Exchange Policy:

Return & Exchange Policy:

Anything you buy from MASTOORAT can be replace/exchange within 10 days, If:

  • The size or any other detail is not matching to our given disclaimers.
  • Unused Product(s) can be exchanged within 10 days.
  • All Labels and Tags should be intact.
  • Claim to be settled within one week time period.
  • Product will be sent to Head Office for approval and decision.
  • Any decree regarding complaints given by the Customer Care Department is just and final and is notamendable to any further modifications.
  • In all other cases, customer will bear the cost of sending Item(s) back to us.
  • For Exchange of a product the Customer will call our helpline. In response, will be guided for further Actions.

NO “Refund” Policy on Purchased items.

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